We encourage feedback and concerns to be raised at the time of the event to our staff who are there to help you.

The sooner we know about something, the sooner we can take the right action.

There are some other ways that you can share your experience or make suggestions on how we can be better –

Customer feedback

Tell us about your experience with us and fill in our customer feedback form.

We want to know if it’s something that we’re doing well, or not so much or where you think we can improve

Report a concern

Have you experienced or witnessed something in our centres that has caused you a concern?  Did you notice something suspicious on a visit to us?  If, so we want to know about it.

Theft/Car Park incident


Inappropriate behaviour