NU Samworth Academy

Site Information – FAQ

Thank you for booking your event/club training at NU Samworth Academy, this welcome pack provides you with important information about using the facility safely and in line with our terms and conditions.

Information for Club Bookings

Please ensure that you have fully read and understood the terms of conditions of hire included on your booking form. Payments for hire are made by Direct Debit and we will collect a full month’s hire charge on the 1st of each month as communicated on your Direct Debit Schedule.

Information for Adhoc/Event bookings

Please ensure that you have fully read and understood the terms of conditions of hire included with your booking form. Payment for the facility hire should be made by BACS, you will receive a booking confirmation in advance of your booking and have 7 days to raise any queries before the invoice is raised. We require all invoices to be paid 14 days in advance of hire and payment must be received in full before the date of your event.

What happens next?

Once you have had your booking confirmed and payment registered we will ask you to meet our member of staff on site at NUSA. They will run through the fire safety/evacuation protocol with you and give you information on the site including the nearest toilets and where to find help if needed.

What if I need to change the personal details relating to my hire?

From time to time telephone, email and address details can change. To keep your hire details fully up to date you can complete a change of details form on our website.

How do I report any problems with my booking?

We hope you enjoy your booking, however should you experience any issues please let us know in a timely manner so we can investigate and address the issues raised. The quickest way to do this is by email to Bookings@Active4Today.co.uk

What about Risk Assessments?

As per your booking terms and conditions - It is your responsibility to create and maintain an up-to-date Risk Assessment for your session. Please use our HIRERS BLANK Risk Assessment (PDF File, 124kb) to help with this.

Cricket hirers

All cricket hirers must be competent in the set up and take down of cricket net/mats for their hire to take place. Please familiarise yourself with the Setup and Takedown videos and HSE guidance regarding manual handling, ahead of your hire commencing. 

Do I need to wear a Cricket Helmet?

If you have permission to use a bowling machine on site then YES you MUST be wearing suitable protective head and body wear and use the machine in line with the manufacturers and ECB guidance.

If your session is using Cricket Nets then your club/group risk assessment should cover the use of protective equipment for everyone involved in the session.

Can I use a bowling machine?

If you would like to use a bowling machine please contact us at bookings@Active4today.co.uk and we will seek permission from the owners of the building. If permission is granted use of the machine must be fully risk assessed.

Where do I locate Basic First Aid?

As per your booking terms and conditions you should ensure coaches are suitably first aid trained and carry their own First Aid kit in line with your club/governing body guidelines. Please ensure you use the online Accident/Incident Form immediately after an incident has occurred.

Defibrillator

The AED can be found behind the main school reception desk and is available for hirers to use as instructed by the Emergency services. There is also another AED available next to the sports hall. Please speak to our onsite team who will access these for you.

Who do I contact in an emergency?

Accident/incident - After addressing the incident and calling any emergency service needed, please notify the on-site staff member or call through to Newark Sport & Fitness Centre on 01636 655781/01636 655780 to make us fully aware.

In case of Fire – Please ensure you and your group's safety by evacuating to the Fire meeting point. The on-site staff member ask you to account for each member of your group. Information on any unaccounted people will then be passed through the staff member to the emergency services. At no point should you re-enter the building (for any reason) before the emergency services and our member of staff have given all clear.

In case of Fire

Please ensure yours and your groups safety by evacuating to the Fire meeting point (school field). Our on-site staff member ask you to account for each member of your group. Information on any unaccounted people will then be passed through our staff member to the emergency services. At no point should you re-enter the building (for any reason) before the emergency services and our member of staff have given all clear.

If you have any other questions, please get in touch bookings@active4today.co.uk